• Commentary
  • Published November 2011

Kaiser Permanente's performance improvement system, part 4: creating a learning organization.

Schilling L, Dearing JW, Staley P, Harvey P, Fahey L, Kuruppu F. Jt Comm J Qual Patient Saf. 2011;37:532-543.

This article discusses Kaiser Permanente's efforts to develop a performance improvement system and become a learning organization.

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