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Daniels JP, Hunc K, Cochrane D, et al. CMAJ. 2012;184:29-34.
Daniels JP ; Hunc K ; Cochrane D ; Taylor A ; Lim J; et al. Identification by families of pediatric adverse events and near misses overlooked by health care providers. CMAJ. 2012; 184: 29-34
This study introduced a family-based system for reporting adverse events and discovered a different lens into potential safety issues.
Americans' Experiences With Medical Errors and Views on Patient Safety.
Chicago, IL: NORC at the University of Chicago and IHI/NPSF Lucian Leape Institute; 2017.
VA hospitals flooded with complaints about care.
Estes A. Boston Globe. September 16, 2017.
Managing the Costs of Clinical Negligence in Trusts.
Comptroller and Auditor General, Department of Health; London, UK: National Audit Office; 2017. ISBN: 9781786041395.
Identifying patient and practice characteristics associated with patient-reported experiences of safety problems and harm: a cross-sectional study using a multilevel modelling approach.
Ricci-Cabello I, Reeves D, Bell BG, Valderas JM. BMJ Qual Saf. 2017;26:899-907.
Evaluation of patient and family outpatient complaints as a strategy to prioritize efforts to improve cancer care delivery.
Mack JW, Jacobson J, Frank D, et al. Jt Comm J Qual Patient Saf. 2017;43:498-507.
We want to know: eliciting hospitalized patients' perspectives on breakdowns in care.
Fisher KA, Smith KM, Gallagher TH, Burns L, Morales C, Mazor KM. J Hosp Med. 2017;12:603-609.
Patient-reported safety incidents in older patients with long-term conditions: a large cross-sectional study.
Panagioti M, Blakeman T, Hann M, Bower P. BMJ Open. 2017;7:e013524.
Implementation and evaluation of a prototype consumer reporting system for patient safety events.
Weingart SN, Weissman JS, Zimmer KP, et al. Int J Qual Health Care. 2017;29:521-526.
Risk factors for patient-reported errors during cancer follow-up: results from a national survey in Denmark.
Christiansen AH, Lipczak H, Knudsen JL, Kejs AMT. Cancer Epidemiol. 2017;49:38-45.
Patients' reports of adverse events: a data linkage study of Australian adults aged 45 years and over.
Walton MM, Harrison R, Kelly P, et al. BMJ Qual Saf. 2017;26:743-750.
Improving reconciliation following medical injury: a qualitative study of responses to patient safety incidents in New Zealand.
Moore J, Mello MM. BMJ Qual Saf. 2017;26:788-798.
Barriers and facilitators of adverse event reporting by adolescent patients and their families.
Sawhney PN, Davis LS, Daraiseh NM, Belle L, Walsh KE. J Patient Saf. 2017 Mar 7; [Epub ahead of print].
Use of unsolicited patient observations to identify surgeons with increased risk for postoperative complications.
Cooper WO, Guillamondegui O, Hines OJ, et al. JAMA Surg. 2017;152:522-529.
What patients' complaints and praise tell the health practitioner: implications for health care quality. A qualitative research study.
Mattarozzi K, Sfrisi F, Caniglia F, De Palma A, Martoni M. Int J Qual Health Care. 2017;29:83-89.
The patient reporting and action for a safe environment (PRASE) intervention: a feasibility study.
O'Hara JK, Lawton RJ, Armitage G, et al. BMC Health Serv Res. 2016;16:676.
A patient reported approach to identify medical errors and improve patient safety in the emergency department.
Glickman SW, Mehrotra A, Shea CM, et al. J Patient Saf. 2016 Nov 2; [Epub ahead of print].
Patients as partners in learning from unexpected events.
Etchegaray JM, Ottosen MJ, Aigbe A, et al. Health Serv Res. 2016;51(suppl 3):2600-2614.
A framework to assess patient-reported adverse outcomes arising during hospitalization.
Barbara O, Jose SM, Jayna HL, et al. BMC Health Serv Res. 2016;16:357.
The impact of implementation of family-initiated escalation of care for the deteriorating patient in hospital: a systematic review.
Gill FJ, Leslie GD, Marshall AP. Worldviews Evid Based Nurs. 2016;13:303-313.
When doctors share visit notes with patients: a study of patient and doctor perceptions of documentation errors, safety opportunities and the patient–doctor relationship.
Bell SK, Mejilla R, Anselmo M, et al. BMJ Qual Saf. 2017;26:262-270.
Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting System for Patient Safety Events. Final Report.
Schneider EC, Ridgely MS, Quigley DD, et al. Rockville, MD: Agency for Healthcare Research and Quality; May 2016. AHRQ Publication No. 16-0027-EF.
Measuring patient safety in primary care: the development and validation of the "Patient Reported Experiences and Outcomes of Safety in Primary Care" (PREOS-PC).
Ricci-Cabello I, Avery AJ, Reeves D, Kadam UT, Valderas JM. Ann Fam Med. 2016;14:253-261.
Surrogate decision makers' perspectives on preventable breakdowns in care among critically ill patients: a qualitative study.
Fisher KA, Ahmad S, Jackson M, Mazor KM. Patient Educ Couns. 2016;99:1685-1693.
Patient complaints about hospital services: applying a complaint taxonomy to analyse and respond to complaints.
Harrison R, Walton M, Healy J, Smith-Merry J, Hobbs C. Int J Qual Health Care. 2016;28:240-245.
Prevalence and characteristics of physicians prone to malpractice claims.
Studdert DM, Bismark MM, Mello MM, Singh H, Spittal MJ. N Engl J Med. 2016;374:354-362.
PSNET: Patient Safety Network
PSNet is produced for the Agency for Healthcare Research and Quality by a team of editors at the University of California, San Francisco with guidance from a prominent Technical Expert/Advisory Panel. The AHRQ PSNet site was designed and implemented by Silverchair.
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