Communication skills training to address disruptive physician behavior.

Rebecca Saxton

Study

Communication skills training to address disruptive physician behavior.

May 16, 2012

Saxton R. AORN J. 2012;95(5):602-11.

View more articles from the same authors.

A communication skills training program for surgical nurses improved their ability to deal with disruptive behavior by physicians.

PubMed citation

Available at

Related Resources From the Same Author(s)

The negative impact of nurse-physician disruptive behavior on patient safety: a review of the literature.

September 16, 2009

Medical simulation gets real.

December 2, 2009

In patient safety efforts, pharmacists gain new prominence.

January 23, 2019

Weight stigma and barriers to effective obesity care.

July 26, 2023

Reflecting on change.

June 7, 2006

Are more experienced clinicians better able to tolerate uncertainty and manage risks? A vignette study of doctors in three NHS emergency departments in England.

February 27, 2019

Reporting of hazards and near-misses in the ambulatory care setting.

October 19, 2011

Educational interventions to improve handover in health care: a systematic review.

January 30, 2005

Patient safety perception within hospitals: an examination of job type, handoffs and information exchange, and hospital management support.

June 21, 2023

Explicitly addressing implicit bias on inpatient rounds: student and faculty reflections.

June 7, 2023

Medication safety in the emergency department: a study of serious medication errors reported by 101 hospitals from 2011 to 2020.

March 30, 2022

2020 Pennsylvania Patient Safety Reporting: an analysis of serious events and incidents from the nation’s largest event reporting database.

May 19, 2021

Patient safety trends in 2022: an analysis of 256,679 serious events and incidents from the nation’s largest event reporting database.

May 17, 2023

Patient safety trends in 2021: an analysis of 288,882 serious events and incidents from the nation’s largest event reporting database.

July 6, 2022

Racial disparities in diagnostic delay among women with breast cancer.

August 18, 2021

Office-based anesthesia.

February 10, 2010

Medication reconciliation: reducing risk for medication misadventure during transition from hospital to assisted living.

November 27, 2013

To tell the truth, the whole truth, may do patients harm: the problem of the nocebo effect for informed consent.

May 16, 2012

Using risk stratification to reduce medical errors in cervical cancer prevention.

September 13, 2017

Doctors' experiences of adverse events in secondary care: the professional and personal impact.

February 11, 2015

Association of clinical nursing work environment with quality and safety in maternity care in the United States.

November 11, 2020

Errors in breast imaging: how to reduce errors and promote a safety environment.

July 7, 2021

Investigation of interventions to reduce nurses' medication errors in adult intensive care units: a systematic review.

October 12, 2022

The views and experiences of patients and health-care professionals on the disclosure of adverse events: a systematic review and qualitative meta-ethnographic synthesis.

April 8, 2020

Application of a human factors classification framework for patient safety to identify precursor and contributing factors to adverse clinical incidents in hospital.

March 16, 2016

Use of a human factors classification framework to identify causal factors for medication and medical device-related adverse clinical incidents.

October 21, 2015

Process failures that increase the risk of infection through respiratory droplets: a study of patient safety events reported by hospitals across Pennsylvania.

October 7, 2020

'Speaking Up' for patient safety and staff well-being: a qualitative study.

June 7, 2023

Long-term care healthcare-associated infections in 2022: an analysis of 20,216 reports.

May 24, 2023

Involving patients and carers in patient safety in primary care: a qualitative study of a co-designed patient safety guide.

February 15, 2023

Patient harm resulting from medication reconciliation process failures: a study of serious events reported by Pennsylvania hospitals.

March 24, 2021

Challenges and potential solutions for patient safety in an infectious-agent-isolation environment: a study of 484 COVID-19-related event reports across 94 hospitals

September 1, 2021

Long-term care healthcare-associated infections in 2021: an analysis of 17,971 reports.

July 13, 2022

Visitor behaviors can influence the risk of patient harm: an analysis of patient safety reports from 92 hospitals.

June 29, 2022

Effect of the 80-hour work week on resident case coverage.

June 18, 2008

Establishing a rapid response team (RRT) in an academic hospital: one year's experience.

November 29, 2006

The good, the bad, and the ugly: operative staff perspectives of surgeon coping with intraoperative errors.

June 14, 2023

The impact of the 80-hour work week on appropriate resident case coverage.

July 21, 2010

Coping with medical error: a systematic review of papers to assess the effects of involvement in medical errors on healthcare professionals' psychological well-being.

July 14, 2010

A qualitative positive deviance study to explore exceptionally safe care on medical wards for older people.

April 10, 2019

Health information technology and hospital patient safety: a conceptual model to guide research.

August 28, 2013

Creating a culture of safety by using checklists.

March 13, 2013

Hospital-acquired infections under pay-for-performance systems: an administrative perspective on management and change.

September 26, 2018

The "Quality Minute"—a new, brief, and structured technique for quality improvement education during the morbidity and mortality conference.

July 19, 2017

Is physician mentorship associated with the occurrence of adverse patient safety events?

April 10, 2019

Outcomes of a quality improvement project for educating nurses on medication administration and errors in nursing homes.

July 16, 2014

Types and effects of feedback for emergency ambulance staff: a systematic mixed studies review and meta-analysis.

July 12, 2023

What methods are used to apply positive deviance within healthcare organisations? A systematic review.

March 2, 2016

Medication error identification rates by pharmacy, medical, and nursing students.

May 11, 2011

Keeping patients safe in healthcare organizations: a structuration theory of safety culture.

May 11, 2011

Hospital nurses' perceptions of human factors contributing to nursing errors.

June 10, 2015

Developing a patient measure of safety (PMOS).

March 20, 2013

Electronic prescribing within an electronic health record reduces ambulatory prescribing errors.

October 5, 2011

Professionalism: a necessary ingredient in a culture of safety.

January 30, 2005

Racial/ethnic inequities in pregnancy-related morbidity and mortality.

March 10, 2021

Society for Maternal-Fetal Medicine Special Statement: cognitive bias and medical error in obstetrics-challenges and opportunities.

August 10, 2022

Need for standardized sign-out in the emergency department: a survey of emergency medicine residency and pediatric emergency medicine fellowship program directors.

January 17, 2007

Positive deviance: a different approach to achieving patient safety.

August 20, 2014

Attitudes to patient safety amongst medical students and tutors: developing a reliable and valid measure.

October 28, 2009

A reduced duty hours model for senior internal medicine residents: a qualitative analysis of residents' experiences and perceptions.

August 24, 2016

Is researching adverse events in hospital deaths a good way to describe patient safety in hospitals: a retrospective patient record review study.

September 16, 2015

Peer training using cognitive rehearsal to promote a culture of safety in health care.

October 31, 2018

Identifying the latent failures underpinning medication administration errors: an exploratory study.

March 21, 2012

How reliable are patient-completed medication reconciliation forms compared with pharmacy lists?

November 21, 2012

Decision support tools, systems, and artificial intelligence in cardiac imaging.

October 3, 2018

Chief of Residents for Quality Improvement and Patient Safety: a recipe for a new role in graduate medical education.

April 12, 2017

Mentorship for newly appointed physicians: a strategy for enhancing patient safety?

September 3, 2014

What are the safety risks for patients undergoing treatment by multiple specialties: a retrospective patient record review study.

January 8, 2014

Linking patient safety culture to quality ratings in the nursing home setting.

December 9, 2020

Association between in-clinic opioid administration and discharge opioid prescription in urgent care: a retrospective cohort study.

February 17, 2021

The association between health care staff engagement and patient safety outcomes: a systematic review and meta-analysis.

February 3, 2021

Developing and aligning a safety event taxonomy for inpatient psychiatry.

July 13, 2022

Exploring the "Black Box" of recommendation generation in local health care incident investigations: a scoping review.

October 25, 2023

Patient safety concerns in COVID-19–related events: a study of 343 event reports from 71 hospitals in Pennsylvania.

July 8, 2020

The role of bias in clinical decision-making of people with serious mental illness and medical co-morbidities: a scoping review.

February 22, 2023

Patient perspectives on delays in diagnosis and treatment of cancer: a qualitative analysis of free-text data.

December 7, 2016

Organisational strategies to implement hospital pressure ulcer prevention programmes: findings from a national survey.

September 21, 2016

The contribution of prescription chart design and familiarity to prescribing error: a prospective, randomised, cross-over study.

October 9, 2013

A guide to evaluation of quality improvement and patient safety educational programs: lessons from the VA Chief Resident in Quality and Safety Program.

November 28, 2018

Adverse events associated with home blood transfusion: a retrospective cohort study.

May 12, 2021

What and when to debrief: a scoping review examining interprofessional clinical debriefing.

January 24, 2024

Does team reflexivity impact teamwork and communication in interprofessional hospital-based healthcare teams? A systematic review and narrative synthesis.

February 5, 2020

Advance care planning documentation practices and accessibility in the electronic health record: implications for patient safety.

March 28, 2018

Avoidability of hospital deaths and association with hospital-wide mortality ratios: retrospective case record review and regression analysis.

August 5, 2015

How effective are patient safety initiatives? A retrospective patient record review study of changes to patient safety over time.

July 22, 2015

Medical team training improves team performance: AOA critical issues.

October 18, 2017

Analysis of adverse events associated with adult moderate procedural sedation outside the operating room.

October 1, 2014

Emotion and coping in the aftermath of medical error: a cross-country exploration.

March 4, 2015

How does workplace violence-reporting culture affect workplace violence, nurse burnout, and patient safety?

December 7, 2022

Patient safety culture: the impact on workplace violence and health worker burnout.

February 8, 2023

Association between primary care physician diagnostic knowledge and death, hospitalisation and emergency department visits following an outpatient visit at risk for diagnostic error: a retrospective cohort study using medicare claims.

April 14, 2021

CDC guideline for opioid prescribing associated with reduced dispensing to certain patients with chronic pain.

November 17, 2021

Clinical triggers and vital signs influencing crisis acknowledgment and calls for help by anesthesiologists: a simulation-based observational study.

September 27, 2023

Blueprint for restructuring a department of surgery in concert with the health care system during a pandemic: the University of Wisconsin Experience.

May 6, 2020

Diagnostic error in the pediatric hospital: a narrative review.

February 9, 2022

Infection control hazards and near misses reported by nursing students.

January 5, 2011

The perceptions of nurses towards barriers to the safe administration of medicines in mental health settings.

February 3, 2016

Pediatric prehospital medication dosing errors: a mixed-methods study.

November 11, 2015

Advanced practice nursing students' identification of patient safety issues in ambulatory care.

April 10, 2013

Development of an evidence-based framework of factors contributing to patient safety incidents in hospital settings: a systematic review.

March 29, 2012

Related Resources

Remote assessment of real-world surgical safety checklist performance using the OR Black Box: a multi-institutional evaluation.

March 20, 2024

The ritualisation of the surgical safety checklist and its decoupling from patient safety goals.

March 13, 2024

Handbook of Perioperative and Procedural Patient Safety.

February 7, 2024

Psychological safety and hierarchy in operating room debriefing: reflexive thematic analysis.

January 31, 2024

Making surgery as safe as it should be: a qualitative study.

December 20, 2023

Facilitators and barriers to the implementation of surgical safety checklist (SSC): an integrative review.

November 15, 2023

Perioperative team-based morbidity and mortality conferences: a systematic review of the literature.

October 11, 2023

Look-alike medications in the perioperative setting: scoping review of medication incidents and risk reduction interventions.

October 11, 2023

Surgeons' leadership style and team behavior in the hybrid operating room: prospective cohort study.

October 4, 2023

Understanding the root cause analysis process to increase safety event reporting.

July 5, 2023

The role of an assistant nurse in implementing the WHO Surgical Safety Checklist: perception and perspectives.

July 5, 2023

Perioperative handoff enhancement opportunities through technology and artificial intelligence: a narrative review.

June 14, 2023

Use of technology to improve the adherence to surgical safety checklists in the operating room.

May 31, 2023

Proactive patient safety: focusing on what goes right in the perioperative environment.

May 24, 2023

Normalization of deviance is contrary to the principles of high reliability.

April 12, 2023

WebM&M Cases

Medication Handling and Compounding Errors in the Operating Room.

March 15, 2023

Compliance with and barriers to implementing the surgical safety checklist: a mixed-methods study.

March 8, 2023

Cognitive biases in surgery: systematic review.

March 1, 2023

WebM&M Cases

Respiratory Distress after Neck Surgery: Two Cases of Postoperative Cervical Hematoma.

February 1, 2023

Guidelines in Practice: prevention of unintentionally retained surgical items.

December 7, 2022

Potentially inappropriate medication administration is associated with adverse postoperative outcomes in older surgical patients: a retrospective cohort study.

September 14, 2022

Crisis recovery in surgery: error management and problem solving in safety-critical situations.

September 14, 2022

Preventing retained surgical items.

August 3, 2022

How gender shapes interprofessional teamwork in the operating room: a qualitative secondary analysis.

January 26, 2022

The evolution of the Anesthesia Patient Safety Movement in America: lessons learned and considerations to promote further improvement in patient safety.

January 26, 2022

The nature of reported safety events related to care coordination in the operating room setting in a tertiary academic center.

November 17, 2021

Influence of perioperative handoffs on complications and outcomes.

November 17, 2021

Society for Maternal-Fetal Medicine Special Statement: Surgical safety checklists for cesarean delivery.

September 22, 2021

FDA Safety Communication: update--robotically-assisted surgical devices in mastectomy.

August 20, 2021

Effects of a brief team training program on surgical teams' nontechnical skills: an interrupted time-series study.

August 11, 2021

See More About The Topic

Operating Room

Nurses

Surgery

Medical/Surgical Nursing

Surgical Complications

Communication skills training to address disruptive physician behavior.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Communication skills training to address disruptive physician behavior.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Submit Your Innovations

Continue as a Guest

Continue Logged In

Submit Your Innovations

Continue as a Guest

Continue logged in

New Users to the PSNet site