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Makary M. New York, NY: Bloomsbury Press; 2012. ISBN: 9781608198368.
This book, written by a Johns Hopkins University surgeon and patient safety researcher, highlights the problems of medical errors and poor quality care, and argues that meaningful solutions must include new levels of transparency and patient engagement.
A pinpoint beam strays invisibly, harming instead of healing.
Bogdanich W, Rebelo K. New York Times. December 28, 2010;A1.
The faces of medical error...from tears to transparency.
The Empowered Patient Coalition; 2010.
Hidden mistakes in hospitals.
Kauffman M, Altimari D. The Hartford Courant. November 15, 2009;Final:A1.
Communication and Resolution After an Adverse Health Care Incident.
Pettersen B, Tate J, Tipper K, McKean H. Colorado Senate Bill 19-201.
Taking the blame: appropriate responses to medical error.
Tigard DW. J Med Ethics. 2019;45:101-105.
Can communication-and-resolution programs achieve their potential? Five key questions.
Gallagher TH, Mello MM, Sage WM, Bell SK, McDonald TB, Thomas EJ. Health Aff (Millwood). 2018;37:1845-1852.
Effects of a communication-and-resolution program on hospitals' malpractice claims and costs.
Kachalia A, Sands K, Van Niel M, et al. Health Aff (Millwood). 2018;37:1836-1844.
"Saying sorry": some strategies for effective apology within the workplace.
Cleary M, Lees D, Lopez V. Issues Ment Health Nurs. 2018;39:980-982.
Ethical dilemma in missed melanoma: what to tell the patient and other providers.
Vangipuram R, Horner ME, Menter A. J Am Acad Dermatol. 2017;76:365-367.
Patient safety: disclosure of medical errors and risk mitigation.
Moffatt-Bruce SD, Ferdinand FD, Fann JI. Ann Thorac Surg. 2016;102:358-362.
Patients and families as teachers: a mixed methods assessment of a collaborative learning model for medical error disclosure and prevention.
Langer T, Martinez W, Browning DM, Varrin P, Sarnoff Lee B, Bell SK. BMJ Qual Saf. 2016;25:615-625.
Hospitals slow to adopt patient apology policies.
Rice S. Modern Healthc. August 15, 2015.
Breaking the silence of the switch—increasing transparency about trainee participation in surgery.
McAlister C. N Engl J Med. 2015;372:2477-2479.
You can't understand something you hide: transparency as a path to improve patient safety.
Wachter R, Kaplan GS, Gandhi T, Leape L. Health Affairs Blog. June 22, 2015.
Transparency when things go wrong: physician attitudes about reporting medical errors to patients, peers, and institutions.
Bell SK, White AA, Yi JC, Yi-Frazier JP, Gallagher TH. J Patient Saf. 2017;13:243-248.
Shining a Light: Safer Health Care Through Transparency.
Boston, MA: National Patient Safety Foundation Lucian Leape Institute; January 2015.
Improving patient safety through transparency.
Kachalia A. N Engl J Med. 2013;369:1677-1679.
Disclosing medical mistakes: a communication management plan for physicians.
Petronio S, Torke A, Bosslet G, Isenberg S, Wocial L, Helft PR. Perm J. 2013;17:73-79.
Managing the after effects of serious patient safety incidents in the NHS: an online survey study.
Pinto A, Faiz O, Vincent C. BMJ Qual Saf. 2012;21:1001-1008.
Hospital Safety Grade.
Hospital mistakes kept secret.
Judd A. The Atlanta Journal-Constitution. November 20, 2011.
Patients' and family members' views on how clinicians enact and how they should enact incident disclosure: the "100 patient stories" qualitative study.
Iedema R, Allen S, Britton K, et al. BMJ. 2011;343:d4423.
First do no harm.
Allen M. Washington Monthly. March/April 2011.
Successful remediation of patient safety incidents: a tale of two medication errors.
Helmchen LA, Richards MR, McDonald TB. Health Care Manage Rev. 2011;36:1-10.
Talking with Patients and Families about Medical Error: A Guide for Education and Practice.
Truog RD, Browning DM, Johnson JA, Gallagher TH. Baltimore, MD: Johns Hopkins University Press; 2011. ISBN: 0801898048.
PSNET: Patient Safety Network
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