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Fact Sheet/FAQs

Saying Sorry.

London, England: NHS Resolution; 2018.

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March 26, 2014
London, England: NHS Resolution; 2018.

Although victims of adverse events have clearly expressed their preferences for full error disclosure, most physicians remain uncomfortable with disclosing and apologizing for errors. This leaflet offers information to help clinicians understand the value of effective apologies along with tips for organizations to support open disclosure efforts.

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London, England: NHS Resolution; 2018.

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