• Newspaper/Magazine Article
  • Published June 2014

The right and wrong way to talk to patients about adverse events.

Apology laws have been explored as a tactic to encourage conversations between patients and clinicians involved in errors, and many states have instituted laws that protect certain statements regarding disclosure from being used in court. This article describes efforts to improve error disclosure and transparency, such as policies to disclose, apologize, and offer compensation to patients who experience adverse events.

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