Parents' perspective on safety in neonatal intensive care: a mixed-methods study.
Approach to Improving Safety
Setting of Care
This interview, observation, and survey study found that parents of infants in neonatal intensive care units identified three core aspects of safety: physical safety relating to immediate treatment, the effect of care on future development, and emotional safety for infants and family, such as having confidence in caregivers. These results argue for enhancing patient and family engagement in safety in this setting.