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Newspaper/Magazine Article

Surgical error at Tufts prompts widespread changes.

September 10, 2014

Kowalczyk L.

View more articles from the same authors.

Reporting on an incident involving administration of an inappropriate dye which led to a patient's death, this newspaper article reveals how cognitive biases may have played a role and steps the hospital took to prevent similar errors. Six Massachusetts hospitals have launched a pilot program for early apology and resolution in an effort to enhance patient satisfaction and safety.

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Surgical Complications

Cognitive Errors ("Mistakes")

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