• Review
  • Published September 2014

Electronic medical record: a balancing act of patient safety, privacy and health care delivery.

Electronic health records (EHRs) and health information technologies (IT) have been widely implemented to enhance safe care delivery, despite weaknesses linked to systems and user experience. This review explores the evidence on health IT implementation and design challenges that have hindered progress, recommends ways to address these issues, and highlights the potential benefits if EHRs are fully utilized.

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