Asking the Right Questions to Improve Patient Experience and Safety.
Approach to Improving Safety
Setting of Care
Analyzing data from the Hospital Consumer Assessment of Healthcare Providers and Systems, this report discusses hospital efforts to understand measures of patient experience and reveals how 32 institutions recognized for their patient safety status were found to have had improved outcomes over time as demonstrated through the application of patient safety indicators. The publication includes a list of hospitals that received the 2015 Healthgrades Patient Safety Excellence Award.