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Uhlig P, Raboin WE. Overland Park, KS: Oak Prairie Health Press; 2015. ISBN: 9780991411290.
This online resource provides instructions and templates for implementing team-based, collaborative care. This group's collaborative care model has received a John M. Eisenberg Award for contributions to patient safety.
Unprofessional workplace conduct...defining and defusing it.
MacLean L, Coombs C, Breda K. Nurs Manage. 2016;47:30-34.
Patients' and families' perspectives of patient safety at the end of life: a video-reflexive ethnography study.
Collier A, Sorensen R, Iedema R. Int J Qual Health Care. 2016;28:66-73.
How aviation improves medical safety.
Hammond C. BBC News Health Check. July 22, 2015.
Targeted communication intervention using nursing crew resource management principles.
Tschannen D, McClish D, Aebersold M, Rohde JM. J Nurs Care Qual. 2015;30:7-11.
Pittsburgh, PA: UPMC Shadyside Hospital; 2012.
Cognitive Factors in Health Care.
Rogers WA, ed. J Exp Psychol Appl. 2011;17:191-302.
How improving practice relationships among clinicians and nonclinicians can improve quality in primary care.
Lanham HJ, McDaniel RR, Crabtree BF, et al. Jt Comm J Qual Patient Saf. 2009;35:457-466.
View the world through a different lens: shadowing another provider.
Thompson DA, Holzmueller CG, Lubomski L, Pronovost PJ. Jt Comm J Qual Patient Saf. 2008;34:614-618.
The Safety Competencies Framework.
Ottawa, ON: Canadian Patient Safety Institute; 2008.
Guide for Developing a Community-Based Patient Safety Advisory Council.
Leonhardt K, Bonin K, Pagel P. Rockville, MD: Agency for Healthcare Research and Quality; April 2008. AHRQ Publication Nos. 080048.
Using the Communication and Teamwork Skills (CATS) assessment to measure health care team performance.
Frankel A, Gardner R, Maynard L, Kelly A. Jt Comm J Qual Patient Saf. 2007;33:549-558.
2019 Patient Safety Awareness Week.
Institute for Healthcare Improvement.
Operating room briefings: working on the same page.
Makary MA, Holzmueller CG, Thompson D, et al. Jt Comm J Qual Patient Saf. 2006;32:351-355.
The safety and quality of health care: where are we now?
Med J Aust. 2006;184:S37-S72.
Strategies used by nurses to recover medical errors in an academic emergency department setting.
Henneman EA, Blank FS, Gawlinski A, Henneman PL. Appl Nurs Res. 2006;19:70-77.
Teamwork and quality during neonatal care in the delivery room.
Thomas EJ, Sexton JB, Lasky RE, Helmreich RL, Crandell DS, Tyson J. J Perinatol. 2006;26:163-169.
Aviation's gift to health care.
Nance JJ. ABC News. November 16, 2005.
Teamwork—Part 1: Divided We Fall; Part 2: Cursed By Knowledge—Building a Culture of Psychological Safety; and Part 3: The Not-My-Problem Problem.
Rosenbaum L. N Engl J Med. 2019;380:684-688;786-790;881-885.
The impact of mobile technology on teamwork and communication in hospitals: a systematic review.
Martin G, Khajuria A, Arora S, King D, Ashrafian H, Darzi A. J Am Med Inform Assoc. 2019;26:339-355.
Communication Between Clinicians
Balancing patient-centered and safe pain care for nonsurgical inpatients: clinical and managerial perspectives.
Mazurenko O, Andraka-Christou BT, Bair MJ, Kara AY, Harle CA. Jt Comm J Qual Patient Saf. 2018 Dec 24; [Epub ahead of print].
Evaluation of a measurement system to assess ICU team performance.
Dietz AS, Salas E, Pronovost PJ, et al. Crit Care Med. 2018;46:1898-1905.
Importance of safety climate, teamwork climate and demographics: understanding nurses, allied health professionals and clerical staff perceptions of patient safety.
Zaheer S, Ginsburg LR, Wong HJ, Thomson K, Bain L. BMJ Open Qual. 2018;7:e000433.
Dissecting communication barriers in healthcare: a path to enhancing communication resiliency, reliability, and patient safety.
Guttman OT, Lazzara EH, Keebler JR, Webster KLW, Gisick LM, Baker AL. J Patient Saf. 2018 Nov 9; [Epub ahead of print].
Patient Safety and Quality Improvement.
Shah RK, ed. Otolaryngol Clin North Am. 2019;52:1-194.
PSNET: Patient Safety Network
PSNet is produced for the Agency for Healthcare Research and Quality by a team of editors at the University of California, San Francisco with guidance from a prominent Technical Expert/Advisory Panel. The AHRQ PSNet site was designed and implemented by Silverchair.
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