Crowdsourcing diagnosis for patients with undiagnosed illnesses: an evaluation of CrowdMed.
Approach to Improving Safety
Setting of Care
The frequency of missed and delayed diagnoses is stimulating interest in innovative ways of improving the diagnostic process. This study reports on the initial experience of a crowdsourcing approach to diagnosis. Patients with difficult-to-diagnose symptoms accessed an online program where volunteer case solvers—only 58% of whom worked in medicine in any capacity—engaged in discussion with patients and provided diagnostic suggestions. A majority of patients felt the service was useful and about half would recommend the program.