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Organizational ambidexterity and the hybrid middle manager: the case of patient safety in UK hospitals.
March 2, 2016
Burgess N, Strauss K, Currie G, et al. Hum Resour Manage. 2015;54(S1).
Examining the role of middle managers in patient safety, this study found that use of social capital, credibility as a professional, and a broad view of responsibilities was associated with a stronger focus on patient safety. The authors suggest that future research should work on developing interventions to foster these qualities for safety leadership.
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