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Study
Medical errors: disclosure styles, interpersonal forgiveness, and outcomes.
April 20, 2016
Hannawa AF, Shigemoto Y, Little TD. Social Sci Med. 2016;156:29-38.
Error disclosure is receiving increased attention as a strategy to improve communication and patient safety. Using video-recorded vignettes with professional actors, this study found patients were more likely to forgive a medical error when the physician showed high nonverbal involvement during disclosure.
