Study Patient-reported service quality on a medicine unit. Citation Text: Weingart SN, Pagovich O, Sands DZ, et al. Patient-reported service quality on a medicine unit. Int J Qual Health Care. 2006;18(2):95-101. Copy Citation Format: Google ScholarPubMedBibTeXEndNote X3 XMLEndNote 7 XMLEndnote taggedPubMedIdRIS Download Citation Save Save to your library Print Share Facebook Twitter Linkedin Copy URL November 30, 2005 Weingart SN, Pagovich O, Sands DZ, et al. Int J Qual Health Care. 2006;18(2):95-101. View more articles from the same authors. The investigators interviewed patients during hospitalization and after discharge to identify service quality deficiencies and found delays, communication, and environmental issues to be the most common problems. PubMed citation Available at Free full text Save Save to your library Print Share Facebook Twitter Linkedin Copy URL Cite Citation Citation Text: Weingart SN, Pagovich O, Sands DZ, et al. Patient-reported service quality on a medicine unit. Int J Qual Health Care. 2006;18(2):95-101. Copy Citation Format: Google ScholarPubMedBibTeXEndNote X3 XMLEndNote 7 XMLEndnote taggedPubMedIdRIS Download Citation Related Resources From the Same Author(s) What can hospitalized patients tell us about adverse events? Learning from patient-reported incidents. August 17, 2005 Do medical inpatients who report poor service quality experience more adverse events and medical errors? February 13, 2008 Medication safety messages for patients via the web portal: the MedCheck intervention. July 11, 2007 Overrides of medication alerts in ambulatory care. February 18, 2009 Using a patient internet portal to prevent adverse drug events: a randomized, controlled trial. September 11, 2013 Performance of a fail-safe system to follow up abnormal mammograms in primary care. September 8, 2010 Confidential clinician-reported surveillance of adverse events among medical inpatients. 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What can hospitalized patients tell us about adverse events? Learning from patient-reported incidents. August 17, 2005
Do medical inpatients who report poor service quality experience more adverse events and medical errors? February 13, 2008
Using a patient internet portal to prevent adverse drug events: a randomized, controlled trial. September 11, 2013
Performance of a fail-safe system to follow up abnormal mammograms in primary care. September 8, 2010
Confidential clinician-reported surveillance of adverse events among medical inpatients. March 27, 2005
Use of administrative data to find substandard care: validation of the complications screening program. October 26, 2005
Quality improvement and patient safety activities in academic departments of medicine. October 31, 2012
An empirical model to estimate the potential impact of medication safety alerts on patient safety, health care utilization, and cost in ambulatory care. September 23, 2009
Perceptions of medical errors in cancer care: an analysis of how the news media describe sentinel events. October 16, 2013
Rating recommendations for consumers about patient safety: sense, common sense, or nonsense? April 8, 2009
An assessment of the quality and impact of NPSA medication safety outputs issued to the NHS in England and Wales. April 13, 2011
Challenges in ethics, safety, best practices, and oversight regarding HIT vendors, their customers, and patients: a report of an AMIA special task force. December 8, 2010
Association of open communication and the emotional and behavioural impact of medical error on patients and families: state-wide cross-sectional survey. February 12, 2020
Disclosure of hospital adverse events and its association with patients' ratings of the quality of care. November 18, 2009
Delayed workup of rectal bleeding in adult primary care: examining process-of-care failures. January 18, 2017
Preventable and mitigable adverse events in cancer care: measuring risk and harm across the continuum. September 6, 2017
Burden of difficult encounters in primary care: data from the Minimizing Error, Maximizing Outcomes Study. March 4, 2009
Developing a cancer-specific trigger tool to identify treatment-related adverse events using administrative data. January 29, 2020
Association between cancer-specific adverse event triggers and mortality: a validation study. May 20, 2020
Developing and testing a tool to measure nurse/physician communication in the intensive care unit. June 1, 2011
Developing a high-performance team training framework for internal medicine residents: the ABC'S of teamwork. June 1, 2011
Why do we still page each other? Examining the frequency, types and senders of pages in academic medical services. February 3, 2016
How to perform a root cause analysis for workup and future prevention of medical errors: a review. October 19, 2016
Low rate of completion of recommended tests and referrals in an academic primary care practice with resident trainees. January 31, 2024
Comparing patient-reported hospital adverse events with medical record review: do patients know something that hospitals do not? July 23, 2008
National surveillance of emergency department visits for outpatient adverse drug events. October 18, 2006
Emergency department visits for outpatient adverse drug events: demonstration for a national surveillance system. April 21, 2005
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Hospitalized patients' participation and its impact on quality of care and patient safety. January 30, 2005
Do patients who read visit notes on the patient portal have a higher rate of "loop closure" on diagnostic tests and referrals in primary care? A retrospective cohort study. January 17, 2024
National efforts to improve health information system safety in Canada, the United States of America and England. January 30, 2013
John M. Eisenberg Patient Safety Awards. Research: David W. Bates, MD, MSc, Brigham and Women's Hospital. March 6, 2005
The evolving curriculum in quality improvement and patient safety in undergraduate and graduate medical education: a scoping review. February 15, 2023
Deficits in communication and information transfer between hospital-based and primary care physicians: implications for patient safety and continuity of care. February 28, 2007
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Prevention by design: construction and renovation of health care facilities for patient safety and infection prevention. September 28, 2016
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Two decades since To Err Is Human: an assessment of progress and emerging priorities in patient safety. November 7, 2018
A perfect storm averted: flawed systems, a dropped ball, and cognitive biases delay a critical diagnosis. November 2, 2022
Critical drug–drug interactions for use in electronic health records systems with computerized physician order entry: review of leading approaches. June 15, 2011
Claiming behaviour in a no-fault system of medical injury: a descriptive analysis of claimants and non-claimants. September 6, 2006
Risk of wrong-patient orders among multiple vs singleton births in the neonatal intensive care units of 2 integrated health care systems. September 4, 2019
Adverse drug event rates in six community hospitals and the potential impact of computerized physician order entry for prevention. November 25, 2009
Should medical errors be disclosed to pediatric patients? Pediatricians' attitudes toward error disclosure. September 23, 2015
Reduced postdischarge incidents after implementation of a hospital-to-home transition intervention for children with medical complexity. October 4, 2023
Patient Safety Innovations Remote Response Team and Customized Alert Settings Help Improve Management of Sepsis May 31, 2023
Patient Safety Innovations Preventing Falls Through Patient and Family Engagement to Create Customized Prevention Plans May 31, 2023
Effects of a multimodal transitional care intervention in patients at high risk of readmission: the TARGET-READ randomized clinical trial. May 17, 2023
Interview In Conversation with... Susan McGrath, PhD and George Blike, MD about Surveillance Monitoring April 26, 2023
Perspective Surveillance Monitoring to Improve Patient Safety in Acute Hospital Care Units April 26, 2023
Assessment of bias in patient safety reporting systems categorized by physician gender, race and ethnicity, and faculty rank: a qualitative study. June 1, 2022
Improving communication and teamwork during labor: a feasibility, acceptability, and safety study. March 16, 2022
Incident reporting systems: what will it take to make them less frustrating and achieve anything useful? December 1, 2021
Building patient trust in hospitals: a combination of hospital-related factors and health care clinician behaviors. October 27, 2021
Towards safer healthcare: qualitative insights from a process view of organisational learning from failure. August 25, 2021
Speaking up about patient-perceived serious visit note errors: patient and family experiences and recommendations. January 13, 2021
Seven features of safety in maternity units: a framework based on multisite ethnography and stakeholder consultation. October 21, 2020
We Want to Know-a mixed methods evaluation of a comprehensive program designed to detect and address patient-reported breakdowns in care. May 20, 2020
Pediatric clinician comfort discussing diagnostic errors for improving patient safety: a survey. April 22, 2020
Integrating adverse event reporting into a free-text mobile application used in daily workflow increases adverse event reporting by physicians. January 8, 2020
Encouraging resident adverse event reporting: a qualitative study of suggestions from the front lines. October 30, 2019
TRIAD XII: are patients aware of and agree with DNR or POLST orders in their medical records. September 11, 2019
We want to know: patient comfort speaking up about breakdowns in care and patient experience. October 17, 2018
Ethical duty of health care systems to address interfacility medical error discovery. October 17, 2018
Identifying health information technology related safety event reports from patient safety event report databases. October 3, 2018
The role of the patient in patient safety: what can we learn from healthcare's history? August 29, 2018
Connecting perspectives on quality and safety: patient-level linkage of incident, adverse event and complaint data. August 15, 2018
Implementation, evaluation, and recommendations for extension of AHRQ Common Formats to capture patient- and carepartner-generated safety data. July 11, 2018