Role of relatives of ethnic minority patients in patient safety in hospital care: a qualitative study.

Floor van Rosse; Jeanine Suurmond; Cordula Wagner; Martine de Bruijne; Marie-Louise Essink-Bot

Study

Role of relatives of ethnic minority patients in patient safety in hospital care: a qualitative study.

May 18, 2016

van Rosse F, Suurmond J, Wagner C, et al. BMJ Open. 2016;6(4):e009052.

View more articles from the same authors.

This study used interviews with health care providers, patients, and caregivers to explore the safety issues associated with limited language proficiency. Caregivers often had to assume roles (such as interpreting) that had the potential to impair patient safety. A WebM&M commentary discussed a serious medication error arising from a language barrier.

PubMed citation

Free full text

Related Resources From the Same Author(s)

Language barriers and patient safety risks in hospital care. A mixed methods study.

April 29, 2015

Explaining ethnic disparities in patient safety: a qualitative analysis.

March 3, 2010

Changes in adverse event rates in hospitals over time: a longitudinal retrospective patient record review study.

February 13, 2013

Implementation of crew resource management: a qualitative study in 3 intensive care units.

January 7, 2015

Is culture associated with patient safety in the emergency department? A study of staff perspectives.

April 23, 2014

Barriers and facilitators for taking action after classroom-based crew resource management training at three ICUs.

July 2, 2014

Scale, nature, preventability and causes of adverse events in hospitalised older patients.

February 27, 2013

Is researching adverse events in hospital deaths a good way to describe patient safety in hospitals: a retrospective patient record review study.

September 16, 2015

What are the safety risks for patients undergoing treatment by multiple specialties: a retrospective patient record review study.

January 8, 2014

Development and reliability of the explicit professional oral communication observation tool to quantify the use of non-technical skills in healthcare.

July 10, 2013

Interprofessional collaboration among care professionals in obstetrical care: are perceptions aligned?

April 4, 2018

Exploring perinatal shift-to-shift handover communication and process: an observational study.

May 28, 2014

Variation in the rates of adverse events between hospitals and hospital departments.

February 9, 2011

Crew resource management training in the intensive care unit. A multisite controlled before-after study.

April 6, 2016

Design of a retrospective patient record study on the occurrence of adverse events among patients in Dutch hospitals.

March 14, 2007

How effective are patient safety initiatives? A retrospective patient record review study of changes to patient safety over time.

July 22, 2015

Patient record review of the incidence, consequences, and causes of diagnostic adverse events.

July 7, 2010

Safe handover.

November 22, 2017

The relationship between patient safety culture and the implementation of organizational patient safety defences at emergency departments.

May 19, 2010

Developing a hospital-wide quality and safety dashboard: a qualitative research study.

August 22, 2018

Examining causes and prevention strategies of adverse events in deceased hospital patients: a retrospective patient record review study in the Netherlands.

June 16, 2021

Compliance with a time-out procedure intended to prevent wrong surgery in hospitals: results of a national patient safety programme in the Netherlands.

August 13, 2014

Improving patients' intensive care admission through multidisciplinary simulation-based crisis resource management: a qualitative study.

September 20, 2023

The effect of computerized physician order entry on medication prescription errors and clinical outcome in pediatric and intensive care: a systematic review.

April 15, 2009

Effect of an in-hospital multifaceted clinical pharmacist intervention on the risk of readmission: a randomized clinical trial.

February 7, 2018

Application of root cause analysis on malpractice claim files related to diagnostic failures.

December 15, 2010

Using the Generic Analysis Method to analyze sentinel event reports across hospitals: a retrospective cross-sectional study.

April 12, 2023

How would final-year medical students perform if their skill-based prescription assessment was real life?

February 22, 2023

Can preventable adverse events be predicted among hospitalized older patients? The development and validation of a predictive model.

September 10, 2014

Do junior doctors make more prescribing errors than experienced doctors when prescribing electronically using a computerised physician order entry system combined with a clinical decision support system? A cross-sectional study.

October 18, 2023

Relating faults in diagnostic reasoning with diagnostic errors and patient harm.

February 8, 2012

The nature, causes, and clinical impact of errors in the clinical laboratory testing process leading to diagnostic error: a voluntary incident report analysis.

October 25, 2023

Effect of a cluster randomised team training intervention on adverse perinatal and maternal outcomes: a stepped wedge study.

March 20, 2019

The nature and causes of unintended events reported at ten emergency departments.

October 14, 2009

Possible solutions for barriers in incident reporting by residents.

December 8, 2010

The safety of Australian healthcare: 10 years after QAHCS.

April 15, 2005

The psychometric properties of the 'Hospital Survey on Patient Safety Culture' in Dutch hospitals.

January 21, 2009

Design and reliability of a specific instrument to evaluate patient safety for patients with acute myocardial infarction treated in a predefined care track: a retrospective patient record review study in a single tertiary hospital in the Netherlands.

April 5, 2017

Speaking up for patient safety by hospital-based health care professionals: a literature review.

March 5, 2014

To what extent are adverse events found in patient records reported by patients and healthcare professionals via complaints, claims and incident reports?

January 30, 2005

The role of patient safety culture in the causation of unintended events in hospitals.

February 20, 2013

Analysis of unintended events in hospitals: inter-rater reliability of constructing causal trees and classifying root causes.

July 8, 2009

What can we learn from in-depth analysis of human errors resulting in diagnostic errors in the emergency department: an analysis of serious adverse event reports.

May 18, 2022

Residents' intentions and actions after patient safety education.

February 9, 2011

A patient safety curriculum for medical residents based on the perspectives of residents and supervisors.

June 8, 2011

Does inappropriate selectivity in information use relate to diagnostic errors and patient harm? The diagnosis of patients with dyspnea.

August 7, 2013

The nature and causes of unintended events reported at 10 internal medicine departments.

November 23, 2011

Healthcare professionals' views on feedback of a patient safety culture assessment.

September 7, 2016

Why patient safety is such a tough nut to crack.

July 6, 2011

Journal Article

Study

Improving formal incivility reporting in ambulatory oncology: implementing the CIVIC Duty program.

April 10, 2024

Improving patient safety culture in primary care: a systematic review.

September 7, 2016

Effects of patient safety culture interventions on incident reporting in general practice: a cluster randomised trial.

June 17, 2015

Quality management and patient safety: survey results from 102 Hungarian hospitals.

December 10, 2008

Unit-based incident reporting and root cause analysis: variation at three hospital unit types.

August 17, 2016

The incidence and preventability of adverse events in older acutely admitted patients: a longitudinal study with 4292 patient records.

April 14, 2021

The relationship between the learning and patient safety climates of clinical departments and residents' patient safety behaviors.

October 17, 2018

Review of medication errors that are new or likely to occur more frequently with electronic medication management systems.

July 17, 2019

The Medication Manager: results of a medication at the bedside pilot in a pediatric teaching institution.

June 23, 2010

Root cause analysis using the prevention and recovery information system for monitoring and analysis method in healthcare facilities: a systematic literature review.

June 8, 2022

Early warning systems and rapid response systems for the prevention of patient deterioration on acute adult hospital wards.

December 22, 2021

Patients do not always complain when they are dissatisfied: implications for service quality and patient safety.

December 4, 2013

What is the role of individual accountability in patient safety? A multi-site ethnographic study.

November 25, 2015

A qualitative study comparing experiences of the surgical safety checklist in hospitals in high-income and low-income countries.

September 4, 2013

Nurses' perceptions of patient safety climate in intensive care units: a cross-sectional study.

February 27, 2013

Surgical adverse outcomes and patients’ evaluation of quality of care: inherent risk or reduced quality of care?

December 12, 2007

Making soft intelligence hard: a multi-site qualitative study of challenges relating to voice about safety concerns.

March 14, 2018

What to expect when you're evaluating healthcare improvement: a concordat approach to managing collaboration and uncomfortable realities.

April 29, 2015

Measuring patient safety culture: an assessment of the clustering of responses at unit level and hospital level.

August 26, 2009

Surgical patient safety officers in the United States: negotiating contradictions between compliance and workplace transformation.

February 24, 2021

The influence of context on the effectiveness of hospital quality improvement strategies: a review of systematic reviews.

September 16, 2015

The problem with using patient complaints for improvement.

January 17, 2018

Learning from morbidity and mortality conferences: focus and sustainability of lessons for patient care.

April 28, 2021

Experiences with Lean Six Sigma as improvement strategy to reduce parenteral medication administration errors and associated potential risk of harm.

July 26, 2017

Dedicated teams to optimize quality and safety of surgery: a systematic review.

November 16, 2022

Overall performance of a drug-drug interaction clinical decision support system: quantitative evaluation and end-user survey.

April 13, 2022

Improving employee voice about transgressive or disruptive behavior: a case study.

April 17, 2019

After Mid Staffordshire: from acknowledgement, through learning, to improvement.

August 27, 2014

Increased risk of burnout for physicians and nurses involved in a patient safety incident.

June 15, 2016

Nature, causes and consequences of unintended events in surgical units.

December 1, 2010

Temporal trends in patient safety in the Netherlands: reductions in preventable adverse events or the end of adverse events as a useful metric?

August 5, 2015

Checklists improve experts' diagnostic decisions.

April 17, 2013

Finding and fixing mistakes: do checklists work for clinicians with different levels of experience?

May 22, 2013

Twelve tips on engaging learners in checking health care decisions.

December 11, 2013

Moving beyond the weekend effect: how can we best target interventions to improve patient care?

June 30, 2021

The barriers and enhancers to trust in a just culture in hospital settings: a systematic review.

August 17, 2022

Identifying adverse events: reflections on an imperfect gold standard after 20 years of patient safety research.

March 25, 2020

The neglected barrier to medication use: a systematic review of difficulties associated with opening medication packaging.

November 16, 2022

Defining, estimating, and communicating overdiagnosis in cancer screening.

June 27, 2018

Effect of the implementation of barcode technology and an electronic medication administration record on adverse drug events.

August 10, 2016

Predictors of adverse events and medical errors among adult inpatients of psychiatric units of acute care general hospitals.

January 30, 2019

The association between complications, incidents, and patient experience: retrospective linkage of routine patient experience surveys and safety data.

March 27, 2019

Information technology cannot guarantee patient safety.

May 2, 2007

Patient safety culture: factors that influence clinician involvement in patient safety behaviours.

January 12, 2011

Speaking up about patient safety concerns: the influence of safety management approaches and climate on nurses' willingness to speak up.

July 18, 2018

Prescribing errors with low-molecular-weight heparins.

October 13, 2021

Diagnostic accuracy of emergency nurse practitioners versus physicians related to minor illnesses and injuries.

August 4, 2010

Surgical adverse outcome reporting as part of routine clinical care.

May 19, 2010

Design and implementation of an ICU incident registry.

November 1, 2006

Systematic review and meta-analysis of the effectiveness of pharmacist-led medication reconciliation in the community after hospital discharge.

March 28, 2018

Connecting perspectives on quality and safety: patient-level linkage of incident, adverse event and complaint data.

August 15, 2018

Related Resources

Is anybody 'Learning' from deaths? Sequential content and reflexive thematic analysis of national statutory reporting within the NHS in England 2017-2020.

February 22, 2023

The impact of drug error reduction software on preventing harmful adverse drug events in England: a retrospective database study.

August 24, 2022

July 20, 2022

A 6-year thematic review of reported incidents associated with cardiopulmonary resuscitation calls in a United Kingdom hospital.

April 27, 2022

Artificial intelligence for identifying the prevention of medication incidents causing serious or moderate harm: an analysis using incident reporters' views.

November 24, 2021

Analyzing diagnostic errors in the acute setting: a process-driven approach.

October 20, 2021

During the pandemic, aspire to identify and prevent medication errors and to avoid blaming attitudes.

September 30, 2020

Differences between methods of detecting medication errors: a secondary analysis of medication administration errors using incident reports, the Global Trigger Tool method, and observations.

June 24, 2020

Unintended discontinuation of medication following hospitalisation: a retrospective cohort study.

June 19, 2019

What US hospitals are currently doing to prevent common device-associated infections: results from a national survey.

May 8, 2019

We want to know: patient comfort speaking up about breakdowns in care and patient experience.

October 17, 2018

Joy in medical practice: clinician satisfaction in the Healthy Work Place trial.

November 1, 2017

Use of standard risk screening and assessment forms to prevent harm to older people in Australian hospitals: a mixed methods study.

September 13, 2017

Reviewing deaths in British and US hospitals: a study of two scales for assessing preventability.

July 20, 2016

Unprofessional behaviors among tomorrow's physicians: review of the literature with a focus on risk factors, temporal trends, and future directions.

June 15, 2016

Exploring the impact of consultants' experience on hospital mortality by day of the week: a retrospective analysis of hospital episode statistics.

May 4, 2016

Providers contextualise care more often when they discover patient context by asking: meta-analysis of three primary data sets.

March 2, 2016

Case report of a medication error by look-alike packaging: a classic surrogate marker of an unsafe system.

April 8, 2015

Organizational and social-psychological conditions in healthcare and their importance for patient and staff safety. A critical incident study among doctors and nurses.

January 21, 2015

Effects of skilled nursing facility structure and process factors on medication errors during nursing home admission.

November 5, 2014

Evaluation of adverse drug events and medication discrepancies in transitions of care between hospital discharge and primary care follow-up.

October 29, 2014

Benefits and risks of using smart pumps to reduce medication error rates: a systematic review.

October 22, 2014

Talking behind their backs: negative gossip and burnout in hospitals.

September 24, 2014

An observational study of how patients are identified before medication administrations in medical and surgical wards.

August 13, 2014

Disclosing adverse events to patients: international norms and trends.

April 30, 2014

Failure events in transition of care for surgical patients.

March 5, 2014

Elective surgical patients' narratives of hospitalization: the co-construction of safety.

March 5, 2014

Medication regimen complexity and hospital readmission for an adverse drug event.

January 15, 2014

Medication event huddles: a tool for reducing adverse drug events.

January 15, 2014

Overrides of medication-related clinical decision support alerts in outpatients.

January 8, 2014

See More About The Topic

Hospitals

Health Care Providers

Quality and Safety Professionals

Hospital Medicine

Medication Errors/Preventable Adverse Drug Events

Role of relatives of ethnic minority patients in patient safety in hospital care: a qualitative study.

Improving formal incivility reporting in ambulatory oncology: implementing the CIVIC Duty program.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Role of relatives of ethnic minority patients in patient safety in hospital care: a qualitative study.

Improving formal incivility reporting in ambulatory oncology: implementing the CIVIC Duty program.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Submit Your Innovations

Continue as a Guest

Continue Logged In

Submit Your Innovations

Continue as a Guest

Continue logged in

New Users to the PSNet site