Patient safety culture and the second victim phenomenon: connecting culture to staff distress in nurses.
Approach to Improving Safety
Setting of Care
The second victim phenomenon describes the distress health care providers can experience after adverse events. This survey of 358 nurses at a single pediatric hospital found that those working in a stronger safety culture were less likely to report distress after involvement in a patient safety event. The authors suggest that bolstering safety culture can help prevent negative effects of second victim experiences.