Using Kotter's change model for implementing bedside handoff: a quality improvement project.

Alison Small; Diana Gist; Danielle Souza; Joanne Dalton; Cherlie Magny-Normilus; Daniel David

Commentary

Using Kotter's change model for implementing bedside handoff: a quality improvement project.

August 24, 2016

Small A, Gist D, Souza D, et al. J Nurs Care Qual. 2016;31(4):304-9.

View more articles from the same authors.

Change management has been described as a critical strategy to ensure safety improvements are sustained. This commentary discusses how one hospital applied a well-known change model to implement a new bedside handoff process and reports positive reactions from nurses and patients one month after the intervention.

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