The second victim phenomenon after a clinical error: the design and evaluation of a website to reduce caregivers' emotional responses after a clinical error.

Jose Joaquin Mira; Irene Carrillo; Mercedes Guilabert; Susana Lorenzo; Pastora Pérez-Pérez; Carmen Silvestre; Lena Ferrús

Study

The second victim phenomenon after a clinical error: the design and evaluation of a website to reduce caregivers' emotional responses after a clinical error.

July 12, 2017

Mira JJ, Carrillo I, Guilabert M, et al. J Med Internet Res. 2017;19(6):e203.

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Investigators implemented a website in a Spanish health care system that was designed to provide information about the second victim phenomenon and help support those involved. The website was well received by health care professionals and patient safety managers.

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