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Welsh D, Zephyr D, Pfeifle AL, Carr DE, Fink JL III, Jones M. J Patient Saf. 2017 Jun 30; [Epub ahead of print].
Welsh D ; Zephyr D ; Pfeifle AL; et al. Development of the barriers to error disclosure assessment tool. J Patient Saf. 2017 Jun 30; [Epub ahead of print]
Numerous factors affect whether providers disclose medical errors to patients. In this study, researchers describe the development and validation of a tool to identify barriers to error disclosure.
Communication, Apology, and Resolution Forum.
Massachusetts Alliance for Communication and Resolution Following Medical Injury. May 7, 2019; Massachusetts Medical Society, Waltham, MA.
In Conversation With… … Jennifer Schulz Moore, LLB, MA, PhD
In Conversation With… Timothy B. McDonald, MD, JD
Closing the disclosure gap: medical errors in pediatrics.
Lin M, Famiglietti H. Pediatrics. 2019;143:e20190221
Disclosure of Errors
Holding out for an apology.
Taking the blame: appropriate responses to medical error.
Tigard DW. J Med Ethics. 2019;45:101-105.
Can communication-and-resolution programs achieve their potential? Five key questions.
Gallagher TH, Mello MM, Sage WM, Bell SK, McDonald TB, Thomas EJ. Health Aff (Millwood). 2018;37:1845-1852.
Effects of a communication-and-resolution program on hospitals' malpractice claims and costs.
Kachalia A, Sands K, Van Niel M, et al. Health Aff (Millwood). 2018;37:1836-1844.
"Saying sorry": some strategies for effective apology within the workplace.
Cleary M, Lees D, Lopez V. Issues Ment Health Nurs. 2018;39:980-982.
My human doctor.
Peskin SM. New York Times. October 4, 2018.
"It matters what I think, not what you say": scientific evidence for a medical error disclosure competence (MEDC) model.
Hannawa AF, Frankel RM. J Patient Saf. 2018 Jul 20; [Epub ahead of print].
What can apologies in the electronic health record tell us about health care quality, processes, and safety?
Matulis JC III, North F. J Patient Saf. 2018 Jul 17; [Epub ahead of print].
Disclosure and apology: nursing and risk management working together.
Russell D. Nurs Manage. 2018;49:17-19.
Do written disclosures of serious events increase risk of malpractice claims? One health care system's experience.
Painter LM, Kidwell KM, Kidwell RP, et al. J Patient Saf. 2018;14:87-94.
Disclosure coaching: an ask-tell-ask model to support clinicians in disclosure conversations.
Shapiro J, Robins L, Galowitz P, Gallagher TH, Bell S. J Patient Saf. 2018 May 16; [Epub ahead of print].
Disclosure of harmful medical error to patients: a review with recommendations for pathologists.
Heher YK, Dintzis SM. Adv Anat Pathol. 2018;25:124-130.
"To err is human" but disclosure must be taught: a simulation-based assessment study.
Crimmins AC, Wong AH, Bonz JW, et al. Simul Healthc. 2018;13:107-116.
Patient and family engagement in incident investigations: exploring hospital manager and incident investigators' experiences and challenges.
Kok J, Leistikow I, Bal R. J Health Serv Res Policy. 2018;23:252-261.
Views of children, parents, and health-care providers on pediatric disclosure of medical errors.
Koller D, Espin S. J Child Health Care. 2018;22:577–590.
Physician gender and apologies in clinical interactions.
Hill KM, Blanch-Hartigan D. Patient Educ Couns. 2018;101:836-842.
Patients' experiences with communication-and-resolution programs after medical injury.
Moore J, Bismark M, Mello MM. JAMA Intern Med. 2017;177:1595-1603.
Nurses' communication of safety events to nursing home residents and families.
Wagner LM, Driscoll L, Darlington JL, et al. J Gerontol Nurs. 2018;44:25-32.
Outcomes in two Massachusetts hospital systems give reason for optimism about communication-and-resolution programs.
Mello MM, Kachalia A, Roche S, et al. Health Aff (Millwood). 2017;36:1795-1803.
Mistakes were made (by me).
Manesh R. JAMA Intern Med. 2017;177:1422-1423.
PSNET: Patient Safety Network
PSNet is produced for the Agency for Healthcare Research and Quality by a team of editors at the University of California, San Francisco with guidance from a prominent Technical Expert/Advisory Panel. The AHRQ PSNet site was designed and implemented by Silverchair.
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