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Clinician perspectives on the management of abnormal subcritical tests in an urban academic safety-net health care system.
October 4, 2017
Clarity C, Sarkar U, Lee J, et al. Jt Comm J Qual Patient Saf. 2017;43(10):517-523.
Poor test result management can lead to missed or delayed diagnosis. This qualitative study of clinicians involved in test result management found that lack of clear responsibility for test results, inability to track result follow-up via technology, and absence of standardized workflow and expectations impede timely test result notification and follow-up. The authors recommend employing both workflow and technology solutions to address this safety gap.
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