Improving patient safety in public hospitals: developing standard measures to track medical errors and process breakdowns.
Approach to Improving Safety
Setting of Care
Patients in safety-net health systems may face unique patient safety risks. This study sought to use a consensus approach to develop standard measures for tracking safety gaps in ambulatory care in health systems that primarily serve vulnerable populations. The investigators identified nine measures suitable for tracking two high-priority safety gaps: notifying patients of actionable test results and monitoring patients with high-risk conditions.