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Commentary

The systems approach at the sharp end.

Cross SRH. The systems approach at the sharp end. Future Healthc J. 2019;5(3):176-180. doi:10.7861/futurehosp.5-3-176.

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October 31, 2018
Cross SRH. Future Healthc J. 2019;5(3):176-180.
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Systems solutions are often focused on creating improvements at the organizational or blunt end. This commentary argues that the concept has relevance at the sharp end as well. The author explores the role of clinical teams in applying systems thinking to reduce blame, improve learning from harm, and address persistent challenges to patient safety.

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Cross SRH. The systems approach at the sharp end. Future Healthc J. 2019;5(3):176-180. doi:10.7861/futurehosp.5-3-176.