Implementation of a second victim program in the neonatal intensive care unit: an interim analysis of employee satisfaction.
Approach to Improving Safety
Setting of Care
Clinicians who experience negative emotional consequences after adverse events are considered second victims. This study evaluated health care provider satisfaction with a second victim peer support program in neonatal intensive care units. Many clinicians were unaware of the program but those who had used it expressed satisfaction. The authors conclude that specific efforts to raise awareness of and engagement with peer support for second victims is warranted.