Patient groups, clinicians and healthcare professionals agree—all test results need to be seen, understood and followed up.
Approach to Improving Safety
Setting of Care
Inadequate test result follow-up places patients at risk of delayed diagnosis, especially in the ambulatory setting. Diverse stakeholders in Australia established an agenda for enhancing test result management, which included better governance, improved use of technology, and consistent patient engagement. A WebM&M commentary explored two incidents where poor test result follow-up led to patient harm.