Peer training using cognitive rehearsal to promote a culture of safety in health care.
Approach to Improving Safety
Unprofessional behavior detracts from safety culture and is often learned as part of the hidden curriculum in health care. This paper described two interventions that effectively increased student nurses' self-efficacy in responding to incivility. In a WebM&M commentary, two hospital leaders discuss how they would respond to a provider's unprofessional conduct.