Organizational conditions for engagement in quality and safety improvement: a longitudinal qualitative study of community pharmacies.
Approach to Improving Safety
Setting of Care
In this qualitative study, researchers followed the progress of the improvement work taken on by 10 English community pharmacies that participated in improvement workshops over a 1-year period. Using a behavioral change framework, they were able to describe the pharmacies' progress in their activities as well as identify particular organizational factors facilitating improvement work.