Overcoming human barriers to safety event reporting in radiology.
Approach to Improving Safety
Setting of Care
Raising concerns in real time can prevent adverse events. This review examines human characteristics that affect the ability of health care workers to report safety events in radiology. Barriers to reporting included organizational culture, accountability, communication weaknesses, and authority gradients. The authors suggest tactics at the organizational, leadership, and staff levels to address conditions that deter raising concerns, including use of structured communication methods such as SBAR.