Characterising ICU–ward handoffs at three academic medical centres: process and perceptions.
Approach to Improving Safety
Setting of Care
This mixed-methods study combined survey data from resident physicians with a comparison of process maps from three academic medical centers to assess handoffs from intensive care units to medical wards. The vast majority of survey respondents could recall at least one adverse event related to suboptimal handoff communication between these settings, and review of the process maps revealed safety gaps in existing processes.