Must we bust the trust?: Understanding how the clinician–patient relationship influences patient engagement in safety.
Approach to Improving Safety
Setting of Care
Engaging patients as partners in safety has been endorsed by The Joint Commission as a National Patient Safety Goal. Prior research has shown that while patients may view engaging in safety efforts positively, they may be hesitant to participate if they think doing so may adversely impact their relationship with providers. Using data obtained from interviews with inpatients, researchers determined that the patient–provider relationship is an important factor that influences patient and family engagement in safety efforts.