Death by 1,000 clicks: where electronic health records went wrong.
Approach to Improving Safety
- Health Care Providers
- Health Care Executives and Administrators
- Information Professionals
- Policy Makers
- Family Members and Caregivers
Despite years of investment and government support, electronic health records (EHR) continue to face challenges as a patient safety strategy. This news article outlines the unintended consequences of EHR implementation, including patient harm linked to software glitches and user errors, fraudulent behavior (upcoding), interoperability problems, clinician burnout due to poorly designed digital health records, and lack of industry transparency.