Creating a just culture: the Ottawa Hospital's experience.

Alan J. Forster; Samantha Hamilton; Thomas Hayes; Renée Légaré

Commentary

Creating a just culture: the Ottawa Hospital's experience.

August 21, 2019

Forster AJ, Hamilton S, Hayes T, et al. Healthc Manage Forum. 2019;32(5):266-271.

View more articles from the same authors.

The just culture paradigm shifts the response to error from a retrospective focus on blame to the system that contributed to the incident. This commentary describes one hospital's strategic and operational approach to just culture development and the results of the initiative.

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Creating a just culture: the Ottawa Hospital's experience.

Demonstrating the value of a standardized cognitive assessment tool through the use of interprofessional rapid safety rounds.

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