Cultural Issues Related to Allegations of Bullying and Harassment in NHS Highland: Independent Review Report.
Approach to Improving Safety
Setting of Care
Disrespectful and unprofessional behaviors are a common problem in health care. The report examines cultural issues at a National Health Service trust that affected the transparency needed to report disruptive behaviors and that limited conversation needed to facilitate local actions and improvement. Recommendations for the leadership, organizational, and system levels are provided to enable constructive change.