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- Communication Improvement 11
- Culture of Safety 4
- Education and Training
- Error Reporting and Analysis 2
- Legal and Policy Approaches 2
- Quality Improvement Strategies 3
- Specialization of Care 1
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Perspectives on Safety > Perspective
with commentary by Rosemary Gibson, MSc, The Patient's Role in Safety, March 2007
Patients have three roles in improving patient safety: helping to ensure their own safety, working with health care organizations to improve safety at the organization and unit level, and advocating as citizens for public reporting and accountability of hospital and health system performance. The following case illustrates how patients can help ensure their own safety.
Perspectives on Safety > Perspective
with commentary by Saul N. Weingart, MD, PhD, Engaging the Patient and Family in Safety, February 2013
This piece highlights the advantages to and limitations of engaging patients in patient safety.
Tools/Toolkit > Fact Sheet/FAQs
Rockville, MD: Agency for Healthcare Research and Quality; October 2001. AHRQ Publication No. 01-0017.
A brief presentation of "pearls" to allow consumers to take an active role in preventing medical errors.
Tools/Toolkit > Government Resource
Rockville, MD: Agency for Healthcare Research and Quality; October 2000. AHRQ Publication No. 01-0004.
This guide offers information and resources to allow consumers to understand quality health care. The site is organized to read page by page or to immediately browse to specific sections. Content areas include health care quality, quality measurement and tools, health care decision making, clinical trials, and a directory of resources.
Chicago, IL: National Patient Safety Foundation; 2003.
This report outlines actions that should be taken by all health care organizations to involve patients and families in systems and patient safety programs.
Journal Article > Study
Engaging patients and family members in patient safety—the experience of the New York City Health and Hospitals Corporation.
Wale JB, Moon RR. Psychiatr Q. Spring 2005;76:85-95.
The article outlines initiatives undertaken by the New York City Health and Hospitals Corporation to encourage patient and family member involvement in the safety of mental health services.
Pittsburgh, PA: UPMC Shadyside Hospital; 2012.
This brochure informs patients and their families about the Condition H helpline at University of Pittsburgh Medical Center (UPMC) Shadyside hospital, which can be used to call a rapid response team to immediately address concerns in a patient's condition. The helpline was developed in memory of Josie King.
Journal Article > Commentary
The evolving role of health educators in advancing patient safety: forging partnerships and leading change.
Mercurio A. Health Promot Pract. 2007;8:119-127.
The author discusses the ways in which health educators are expanding their competencies to enhance patient safety, including building a patient-centered culture and collaborating with patients and families.
Oakbrook Terrace, IL: Joint Commission Resources; 2006. ISBN: 0866889965.
This book illustrates how health care providers have worked with patients to ensure safe care through improved communication, education, and health literacy assessment.
Landro L. Wall Street Journal (Eastern edition). May 30, 2007:D1.
This article describes several patient safety improvement efforts led by patients and families who have been affected by medical error.
Audiovisual > Meeting/Conference Proceedings
Third International Conference on Patient and Family-Centered Care: Partnerships for Enhancing Quality and Safety.
Institute for Family-Centered Care. July 30 - August 1, 2007; Seattle, WA.
This international conference provided insight and shared strategies from a variety of perspectives on improving patient-centered care.
Corina I, Shapiro E. Wantagh, NY: Pulse; 2007.
This publication provides information to prepare patients' friends or family members to play an active role in the medical care of another person.