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The second victim phenomenon after a clinical error: the design and evaluation of a website to reduce caregivers' emotional responses after a clinical error.
Mira JJ, Carrillo I, Guilabert M, et al; Spanish Second Victim Research Team. J Med Internet Res. 2017;19:e203.
Investigators implemented a website in a Spanish health care system that was designed to provide information about the second victim phenomenon and help support those involved. The website was well received by health care professionals and patient safety managers.