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Journal Article > Study
Phipps DL, Beatty PC, Parker D, Nsoedo C, Meakin GH. Br J Anaesth. 2009;24:702-709.
This survey study found that anesthetists' decisions to adhere to practice guidelines are affected by their beliefs about the consequences of not adhering, the influence of peers, and aspects of social approval.
Journal Article > Commentary
Micalizzi DA, Bismark MM. Pediatr Clin North Am. 2012;59:1233-1246.
This commentary outlines a service recovery model to help providers communicate effectively with patients and their families after an adverse event.