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- Communication Improvement
- Education and Training 5
- Error Reporting and Analysis 1
- Human Factors Engineering 3
- Legal and Policy Approaches 1
- Logistical Approaches 1
- Quality Improvement Strategies 1
- Research Directions 1
- Teamwork 1
- Technologic Approaches 1
- Transparency and Accountability 1
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Chase M. Wall Street Journal. August 16, 2005:D1.
This article reports that in other countries, some medications have the same brand name as U.S. medications but contain completely different ingredients, often for treatment of different conditions. To avoid mix-ups, the article cautions against purchasing prescription medications abroad.
ISMP Medication Safety Alert! Acute Care Edition. November 17, 2005;10:1-3.
This article discusses how community pharmacies are contributing to patient safety and suggests that mail service and community pharmacies work together to provide the safest care possible.
The Medication Errors Panel. Sacramento, CA: California State Senate; March 2007.
This report shares findings from an expert panel convened to study the causes of medication error in the outpatient setting and provide recommendations for reducing errors associated with prescription and over-the-counter medications.
Hernandez LM; for Roundtable on Health Literacy, Board on Population Health and Public Health Practice, Institute of Medicine. Washington, DC: National Academies Press; 2008.
Depicting how medication labels and instructions confuse patients, this report addresses ambulatory medication safety and offers recommendations on how to standardize pharmacy labels to help prevent errors.
Journal Article > Study
Webb J, Davis TC, Bernadella P, et al. Patient Educ Couns. 2008;72:443-449.
Journal Article > Study
Wolf MS, Shekelle P, Choudhry NK, Agnew-Blais J, Parker RM, Shrank WH. Med Care. 2009;47:370-373.
This study discovered variability in pharmacists' interpretation of physician prescriptions, raising concerns about the consistency of information provided to patients about safe medication use.
Mulligan M. Drug Topics. July 1, 2009;153:22-24,26.
This article reports on an informal survey and shares anecdotes from community pharmacists about how workload and patient consultation can affect medication safety.
Haiken M. Caring.com. August 17, 2009.
To help consumers use medications safely, this article describes 10 common medication mistakes and provides tips on how effective communication and clarification can prevent them.
Audiovisual > Audiovisual Presentation
Gill L. Consumer Reports Health. June 2011.
This video reports on a sampling of prescriptions from major retail pharmacies that demonstrated gaps, inconsistencies, and lack of clarity in drug information distributed to patients with their medications.
Journal Article > Commentary
Hong K, Hong YD, Cooke CE. Res Social Adm Pharm. 2019;15:823-826.
Medication errors are common in inpatient and ambulatory environments. This commentary summarizes the research exploring the current status of medication safety incident reporting and reduction efforts in community pharmacies. The authors call for community pharmacy corporations to encourage the discussion and data sharing needed to increase transparency around incidents in this care setting. A recent PSNet interview discussed challenges to safety in the retail pharmacy environment.