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St Andrews, Scotland: Scottish Information Commissioner; February 21, 2012. Reference No: 201100433.
This report describes an investigation into a 5-year delay in action plans for critical incident reviews in Scotland.
Journal Article > Commentary
Fulop NJ, Ramsay AIG. BMJ. 2019;365:l1773.
Quality and safety improvement in health care is complex and requires insights and buy-in from various perspectives to achieve lasting progress. This commentary discusses the role of leadership, systemwide staff engagement, external influences, and processes that support prioritization and implementation of sustainable quality improvement strategies.