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Improving patient safety through the involvement of patients: development and evaluation of novel interventions to engage patients in preventing patient safety incidents and protecting them against unintended harm.
Wright J, Lawton R, O'Hara J, et al. Health Services and Delivery Research. Southampton, UK: NIHR Journals Library; 2016.
Hospitals and health care providers are developing new ways to involve patients and families in safety efforts. This report discusses a National Health Service program designed to enhance feedback opportunities from consumers and assess these initiatives. Although the investigators found no direct care improvements associated with the interventions, the approaches they used to test patient engagement strategies (such as the ability to raise concerns) were successful.
Rockville, MD: Agency for Healthcare Research and Quality. September 29, 2010.
This trio of public service announcements promotes safe medication use, informed discharge, and family and friends as advocates in the hospital.
Clancy C. Navigating the Health Care System. Rockville, MD: Agency for Healthcare Research and Quality; May 2010.
This video features Dr. Carolyn Clancy sharing tips with patients to encourage them to contribute to their safe medical care.
Salt Lake City, UT: Utah Department of Health, Utah Hospitals & Health Systems Association, and HealthInsight; March 10, 2010.
This brief provides information on 101 sentinel events reported to the state of Utah in 2009. The report also includes background on efforts to address such incidents.
Tools/Toolkit > Fact Sheet/FAQs
Clancy CM. Rockville, MD: Agency for Healthcare Research and Quality; September 1, 2009.
This column offers advice for consumers on what personal health and medical information to prepare before going to the emergency department.