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Journal Article > Study
The teaching of a structured tool improves the clarity and content of interprofessional clinical communication.
Marshall S, Harrison J, Flanagan B. Qual Saf Health Care. 2009;18:137-140.
Medical students received training in a modified SBAR (situation-background-assessment-recommendation) communication method, resulting in improvement in their ability to clearly communicate with senior colleagues in a simulated setting.
Journal Article > Review
Review article: improving the hospital clinical handover between paramedics and emergency department staff in the deteriorating patient.
Dawson S, King L, Grantham H. Emerg Med Australas. 2013;25:393-405.
Handoffs between care settings can lead to adverse events. This literature review analyzed 17 studies of handoffs between prehospital first responders and emergency department (ED) staff. Safety gaps detected included communication barriers, lack of a structured communication tool, and unclear identification of the receiving clinical staff. The authors suggest that a structured handoff tool could improve first responder–ED handoffs. A past AHRQ WebM&M commentary discussed communication failures between providers and highlighted a need for standard handoff protocols.