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Clive, IA: Heartland Health Research Institute; January 7, 2018.
Patient perspectives can provide insights regarding areas in need of improvement. This survey of adults in Iowa revealed that 19% of respondents experienced a preventable medical error, either in their own care or as the loved one of a patient. The survey also found that patients support requiring clinician reporting of mistakes.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
This consensus paper of the Harvard-affiliated hospitals was prepared by clinicians, risk managers, and patients to provide an in-depth understanding of preventable adverse events, their impact on patients, families, and providers, and how to manage such events. The report provides detailed guidelines based on the premise that all care should be safe and patient-centered and that all actions require full disclosure. In addition to offering recommendations on how to effectively communicate with patients and families, the report discusses support for caregivers and a detailed strategy for institutions to respond to such events in a timely and appropriate fashion. Finally, the comprehensive report offers several appendices that include recommendations and a case study on communicating with patients and families.
Berlinger N. Baltimore, MD: Johns Hopkins University Press; 2005. ISBN: 0801881676.
The author draws from theological, ethical, religious, and cultural foundations to understand the actions that should be taken after a medical mistake.