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Nelson EC, Batalden PB, Homa K, et al. Jt Comm J Qual Saf. 2003;29:5-15.
The authors describe three information delivery systems highly tailored to specific needs (a specialty clinic, an emergency room, and a shock trauma ICU) and the benefits to information exchange and operational efficiency within these settings, and between these settings and the larger organization.
Doctor’s orders killed cancer patient: Dana-Farber admits drug overdose caused death of Globe columnist, damage to second woman.
Knox RA. The Boston Globe. March 23, 1995; Metro/Region section: 1.
This column chronicles the tragic death of Betsy Lehman, a Boston Globe health columnist, who fell victim to an inadvertent overdose of chemotherapy while receiving treatment for breast cancer at the Dana-Farber Cancer Institute. The story details the events surrounding the case, the reactions among family and the public, and the response from Dana-Farber.