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Terry K. Hosp Health Netw. July 2011;85:38-40, 42.
This article discusses strategies that health care leaders use to drive hospital-based patient safety efforts.
Sandrick K. Trustee. November 2009.
This article discusses how physician disrespect, harassment, and physical intimidation affect staff morale, retention, and team communication. The piece also offers suggestions for board members and hospital leadership on how to address disruptive individuals.
Kowalczyk L. The Boston Globe. August 10, 2008;Metro section:1A.
This article describes how physician outbursts can affect patient safety and discusses a new Joint Commission policy that supports actions against providers who engage in disruptive behavior.