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Web Resource > Multi-use Website
CERTAIN. Rockville, MD: Agency for Healthcare Research and Quality. SCOAP. Seattle, WA: Foundation for Health Care Quality.
This Web site offers resources for both practitioners and patients to optimize safety through pre-procedure planning.
Journal Article > Study
Older patients' understanding of emergency department discharge information and its relationship with adverse outcomes.
Hastings SN, Barrett A, Weinberger M, et al. J Patient Saf. 2011;7:19-25.
This study of geriatric patients discharged from a teaching hospital emergency department (ED) found that nearly 20% did not understand either their diagnosis or how to care for themselves at home, and the majority did not know the expected course of their illness or when to return to the ED. The study corroborates prior research showing that many ED patients do not comprehend their discharge instructions, and that a large proportion of hospitalized patients are unaware of their diagnosis. Many factors may play a role in this discrepancy, including low health literacy and suboptimal patient–provider communication. An AHRQ WebM&M perspective discusses the broader issue of patient safety in the emergency department.