Narrow Results Clear All
Search results for "Risk Managers"
- Just Culture
- Risk Managers
Journal Article > Study
Health care risk managers' consensus on the management of inappropriate behaviors among hospital staff.
Zadeh SE, Haussmann R, Barton CD. J Healthc Risk Manag. 2019;38:32-42.
Disruptive and unprofessional behavior creates an unhealthy institutional culture and leads to patient harm. In this study, hospital risk managers developed a set of consensus recommendations for how to manage unprofessional behavior, which included accountability, a zero-tolerance policy, and a culture of respect. In a past WebM&M commentary, two hospital leaders discussed their approach to an unprofessional action that placed a patient's well-being in jeopardy.
ISMP Medication Safety Alert! Acute Care Edition. September 21, 2006;11:1-2.
This second part of this series discusses the three types of behavior involved in error—human error, at-risk behavior, and reckless behavior—including causes of each and appropriate responses.
ISMP Medication Safety Alert! Acute Care Edition. September 7, 2006;11:1-3.
This article discusses the difference between a blame-free and just culture and describes why the latter will effectively sustain and support patient safety efforts.