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Kaiser Family Foundation, Agency for Healthcare Research and Quality, and the Harvard School of Public Health; November 2004.
Five years after the Institute of Medicine's landmark report on medical errors, this survey assessed Americans' perceptions about the quality of health care, their awareness and reported usage of information in making their health care choices, and their experiences with their health care providers. A summary of the findings is provided, as well as a Webcast featuring experts discussing the survey results.