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Journal Article > Study
The association between patient-reported incidents in hospitals and estimated rates of patient harm.
Bjertnaes O, Deilkås ET, Skudal KE, Iversen HH, Bjerkan AM. Int J Qual Health Care. 2015;27:26-30.
In this observational study, reports of poor patient experience was correlated with higher incidence of patient harm determined from medical record review. These findings are consistent with a recent systematic review which found that patient experience was associated with a variety of patient safety and quality outcomes.