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Chicago, IL: Health Research & Educational Trust; July 2013.
Aligning Forces for Quality. Princeton, NJ: Robert Wood Johnson Foundation; 2013.
This compendium includes strategies and tools to engage patients in health care improvement that have been implemented in Maine, Oregon, and Humboldt County, California.
Frampton S, Guastello S, Brady C, et al. Derby, CT: Planetree; Camden, ME: Picker Institute; 2008.
This guide contains comprehensive information about best practices and implementation tools to help health care facilities build a culture of patient-centered care.