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- Communication Improvement
- Culture of Safety 1
- Education and Training 4
- Error Reporting and Analysis 1
- Human Factors Engineering 1
- Teamwork 4
- Technologic Approaches 1
- Transparency and Accountability 1
Search results for "Communication Improvement"
- Communication Improvement
- Department of Defense (DOD)
Tools/Toolkit > Multi-use Website
Washington, DC: Department of Defense. Rockville, MD: Agency for Healthcare Research and Quality; 2016.
Effective teamwork plays an essential role in providing safe patient care. The Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) program was developed in collaboration by the United States Department of Defense and AHRQ in order to support effective communication and teamwork in health care. This updated version of the widely implemented program provides new tools to measure its impact, supports increased emphasis on the role of effective communication in team training, and includes a new course management guide. Teamwork training programs have been shown to improve knowledge and attitudes, but have received mixed reviews on their effectiveness in changing behaviors. An AHRQ WebM&M commentary discussed how improved teamwork and shared decision-making might have prevented the unnecessary placement of a peripherally inserted central catheter that led to significant complications.
Alexandria, VA: Department of Defense, Office of the Inspector General; February 21, 2014. Report No. DODIG-2014-040.
Tools/Toolkit > Government Resource
Washington, DC: US Department of Defense, Patient Safety Program.
Journal Article > Study
Standardized sign-out reduces intern perception of medical errors on the general internal medicine ward.
Salerno SM, Arnett MV, Domanski JP. Teach Learn Med. 2009;21:121-126.
This study describes the development and implementation of a standardized written sign-out sheet that improved the completeness and effectiveness of handoffs between housestaff.
Health Manage Technol. October 2007;28:34-36.
This article outlines the challenges and successes the US Army Medical Department has experienced in its approach to implementing medication reconciliation technology.
Web Resource > Government Resource
United States Department of Defense.
This Web site includes information on several initiatives within the US Military Health System to support its culture of safety and reduce medical error through leadership, transparency, teamwork, and communication.
Journal Article > Commentary
Clancy CM, Tornberg DN. Am J Med Qual. 2007;22:214-217.
The authors discuss the TeamSTEPPS training program—a collaboration of the US Department of Defense and Agency for Healthcare Research and Quality to enhance patient safety through improved teamwork.