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- Patient Disclosure
Journal Article > Study
Mello MM, Greenberg Y, Senecal SK, Cohn JS. Health Serv Res. 2016;51(suppl 3):2583-2599.
Communication-and-resolution programs underscore the importance of early disclosure of medical error to patients and families. Prior research highlights implementation challenges associated with these efforts. Investigators analyzed 125 adverse event cases from 5 New York City hospitals over a 22-month period following the implementation of communication-and-resolution programs. The majority of cases did not involve substandard care, and disclosure occurred in more than 90% of cases.
O'Reilly KB. American Medical News. October 31, 2011.
This news piece highlights a program that demonstrated financial benefits from open disclosure.
Huff C. Trustee. January 2010.
Greene J. Crain's Detroit Business. May 10, 2009;25:18.
This news article discusses apology teams at Michigan hospitals and how their disclosure efforts have reduced malpractice costs.
Talaga T, Cribb R. Toronto Star. March 19, 2007.
This article discusses disclosure of medical errors and shares stories from several Canadian hospitals on their policies for disclosing adverse events.
"The Early Show." CBS News Video. February 7, 2007.
This news video discusses the impact of apology on potential malpractice lawsuits and features a patient and her anesthesiologist discussing how apology helped them to overcome the psychological distress of medical error.